Order /On Field Management is the process of tracking, managing, and fulfilling customer orders from the point of purchase to delivery. It acts as a bridge between sales, inventory, warehouse, and customer service, ensuring smooth and accurate processing of every order. A well-implemented order management system (OMS) helps businesses improve efficiency, minimize errors, and deliver a better customer experience. It covers the entire order lifecycle — including order entry, inventory availability, payment processing, picking & packing, shipping, delivery tracking, returns, and customer support. For growing businesses, an OMS provides real-time visibility into order status, reduces manual effort, and automates workflows to save time and cost.
Track and manage the complete dealer-to-retailer sales flow with accuracy. Ensure smooth order movement across multiple distribution levels, boosting efficiency and reducing leakages.
Monitor employee presence in real-time with GPS-based location tracking. Simplify attendance verification and improve workforce accountability.
Record and monitor client visits with GPS-based check-ins. Gain visibility into field activities, build stronger client relationships, and enhance productivity.
Automate client follow-ups and simplify payment collections. Ensure timely reminders, reduce delays, and improve cash flow efficiency.
Generate detailed performance reports with actionable insights. Track sales growth, employee efficiency, client interactions, and payment status for data-driven decisions.
Simplify return management by handling both sales and defective products seamlessly. Ensure quick replacements or refunds while keeping inventory updated.